Privacy Policy

Privacy Policy

Introduction

Welcome to https://precision-color-matching.autobodyshop-talk.com (hereinafter referred to as “Precision Color Matching,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy details our practices regarding the collection, handling, and disclosure of personal data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), and its equivalents in Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), South Africa (POPIA), and other relevant jurisdictions.

Scope

This policy covers all aspects of our website, applications, online services, and products offered under the Precision Color Matching brand. However, please be aware that this policy does not extend to third-party platforms, applications, or services that you access through links on our site. These external entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You use our applications and services as an authorized user.
  2. You visit our websites linked to this policy.
  3. You receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a variety of personal information to enhance your experience with our services and to improve our business operations:

  • Account Information: Details required to set up and maintain your account, such as name, email address, username, and password.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Bank account information, investment portfolios (if applicable), and financial transaction data.
  • Purchase Information: Items you have purchased from us, including quantities, prices, and purchase dates.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information for device recognition.
  • Location Data: Geographic coordinates and location services data to provide personalized content and services.
  • Feedback: Your comments, suggestions, reviews, and ratings to improve our products and services.
  • Social Media Information: User profiles, preferences, and interactions from social media platforms when you connect with us on these sites.
  • Product Information: Details about the products you view, search for, or purchase, including product codes and specifications.

We collect this data through various methods: user input forms, account registration, order processing, interactions with our customer support team, automated tracking technologies (cookies, device fingerprinting), and third-party service providers.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functions like login, navigation, and access to secure areas of the site.
  • Preference Cookies: Remember user preferences, language settings, and customization options.
  • Analytics Cookies: Track website usage, gather analytics data, and help us improve our services.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific periods vary depending on the type of data and the purpose for which it was collected:

  • Financial and transaction data may be retained for up to 7 years due to tax and accounting requirements.
  • Personal information associated with account and profile settings is kept until the user requests deletion or deactivates their account.
  • Analytics data and aggregated statistics are typically deleted after 12 months, unless required for legal purposes.

Once the retention period expires or when you request data removal, we will delete or anonymize your personal data from our systems and those of our service providers.

Security Measures

We take robust measures to protect your personal data:

  • Implementing industry-standard encryption protocols for data at rest and in transit.
  • Engaging secure third-party processing partners who adhere to strict security standards.
  • Conducting regular security audits and vulnerability assessments.
  • Training our staff on data protection best practices.
  • Establishing access controls and restrictions to ensure that your information is accessed only by authorized personnel.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it and inform you through our website or applicable legal channels.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to rectify inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to legal exceptions.
  • Restriction: The right to restrict the processing of your personal data under certain circumstances.
  • Data Portability: The right to receive your personal data in a structured and commonly used format, and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for specific or direct marketing purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of the above rights.

To exercise these rights, please contact our Data Protection Officer using the details provided in the “Contact Information” section below. We will respond to your requests within a reasonable timeframe and in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page, and the updated policy will be effective immediately upon publication. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Information

For any questions, requests, or concerns regarding this Privacy Policy or your personal data:

  • Email: [email protected]
  • Postal Address: Precision Color Matching, [Address], [City, State, ZIP Code]